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Company Information

About TRUER?

Leading catering equipment manufacturer in China with 16-year experience, which is renowned for its stainless steel equipment. TRUER operates a production facility spanning over 6,000 square meters. With robust production capabilities and a strong focus on research and development, our products have gained acclaim both domestically and internationally for their exceptional quality and craftsmanship.

Why should I buy from TRUER not from other suppliers?

We Make It Fast – Design Confirmation in 24 hours; Sample Presentation in 1 week; Mass Production in 30 days.

Certificated Durable Material Stainless Steel – Hardness, Corrosion Resistant, Heat And Low-Temperature Resistance, High Strength.

Competent Factory – TRUER maintains a 6,000 sq. m facility in Chaozhou City, with a monthly production capacity of 20000+ pcs.

A Team On Your Side –
1. Free pre-sale consultation and professional product selection advice based on customer needs.
2. Provide customized design services.
3. After-sales service: We have stationed service personnel in each area to provide services to customers, and can respond faster than peers; we will respond to customer inquiries and questions within 12 hours.

Where is TRUER located?

Chaoan District, Chaozhou City, Guangdong Province, China

How long have you been catering equipment industry?

Over 16 years, more than 1300 customers.

Manufacturing

What is your production capacity

Our monthly production capacity is 20000+ pcs.

How large is your factory?

Our factory is more than 6000 square meters.

Product & Service

What products do you provide?

Catering equipment such as chafing dishes, beverage dispenser, cereal dispenser, thermos buckets, stainless steel commercial kitchenware, Milk Tea equipments, hotel kitchenware, and buffet equipment, more than ten series and hundreds of specifications.

Who do you sell your products to?

Hotel suppliers, project contractors, food contractors, Retailers, Brands

Can I customize our products? What can I customize for our products?

Yes, you can customize you own product, including designs, shape, size, material, color, logo and more. Contact our expert for quotation.

Does TRUER offer OEM/ODM service?

Yes, we offer OEM/ODM service. Reach us now for more details.

What is the product wrranty?

Warranty scope: Whole machine warranty / parts warranty

Warranty time: 1 year

We promise that all questions from abroad will be answered within 12 hours.
All sold products are promised to be returned within 7 days, and the customer will bear the shipping costs.

Can I customize our products? What can I customize for our products?

Yes, you can customize you own product, including designs, shape, size, material, color, logo and more. Contact our expert for quotation.

How can you guarantee quality?

Manufacturing test: Physical Inspection, Material Analysis, Mechanical Safety Tests, temperature resistance test, Leak Test, chemical resistance test, sharp edge test.

Certifications: industrial product production licenses, environmentally friendly production licenses, and ISO9000 quality management system certifications, CE certifications for export. Furthermore, our products have utility patent certifications and appearance design certifications.

Placing Order

What is Your MOQ?

If you need customization, the MOQ will be 50-100.

Can I order spare parts?

No. If you want after sale service, please contact our team.

How can I get quotation?

Fill the inquiry form on website, send email, or contact us on WhatsApp, and tell us your detail demands. Our sale team will quote for you within 24 hours. Email: carol@truercatering.com/elva@truercatering.com/kevin@truercatering.com

Can I order a sample?

Yes, you can order sample product for checking. Feel free to contact us now: carol@truercatering.com/elva@truercatering.com/kevin@truercatering.com.

Do you have digital catalogue?

Yes, please fill the form and get our catalogue for free now: https://www.truercatering.com/download-catalogue/

What is the order process?

Send inquiry and design – Recieve and confirm quotation – TRUER Carry exact measurement need – Custom equipment production – Delivery and Assembly – Finalizing the project

What is the lead time if I place order to you?

10-25 Days, to be negotiated.

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